FAQ - Ordering and Pick-up

How Do I Know Which Package To Pick?
An 1/8th Beef Share is perfect for the beef enthusiast or couple.
A 1/4 Beef Share is great for a small or growing family.
A 1/2 Beef Share is the right size for a large family or a group of friends who want to try a little of this and a little of that!

When Can I Expect My Beef and Pork to be Ready?
When you order your share, we will send you a link to schedule your pick-up date and time through our online scheduler, BookFresh. If for some reason there is a short wait to fulfill your order, we will reach out to you by email.

How Do I Pick Up My Order?
Once your order is placed you will receive an email inviting you to schedule your pick up date/time at our convenient Twin Cities location at 50th and France.

What is the Pick-up Experience Like?
Once you've scheduled your pick up you will receive a confirmation email and also a reminder email the day prior. When you arrive at our 50th and France location you will park and call when you arrive. We will then bring your beef share out to your vehicle and load it for you. The beef will come packaged in a box(es) depending on your share size. There is no need to bring a cooler unless you don’t plan to travel home shortly after picking up. Easy!

What is Your Return Policy?
Perishable goods such as food are exempt from being returned. Additionally, gift certificates are non-returnable.

What is Your Exchange Policy?
We want you to be satisfied with your purchase. However, we only replace items if they are damaged. If you need to exchange it for the same item, send us an email at valerie@grassfedcattleco.com.